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Your Questions, Answered: Clarity for Every Curious Mind!
Common Questions
Who do you work with?
designJam is a solo design agency that creates thoughtful, conversion-focused websites for founders, consultants, and modern brands. I work closely with a limited number of clients to ensure every site feels intentional, distinct, and strategically aligned with your goals.
How long does it take for a completely new website?
I can build a website for you in less than 5 days! I also build fully custom websites but that process takes much longer and costs anywhere between $6-20k depending on the requests.
Who are the designers?
designJam is a one-person studio, meaning you’ll work directly with me, the founder. While I handle most design work personally, I partner with specialist designers for advanced services like animations and custom illustrations.
Do I have to have a $97/mo plan?
Yes, unless you are a nonprofit, we’ve bundled all the essentials – hosting, tools, licenses, and security monitoring into one streamlined plan that costs less than half of what you’d pay buying everything separately. And the best part? You get unlimited edits and dedicated support from me at no extra cost.
How much does a website cost?
I build websites for as low as $500 for our Solo Jam plan. You can explore all the website plans we offer here.
Do you update my site & blog?
Yes, just send over your content, and I’ll make sure it looks great on your site. If something doesn’t align with your brand or goals, I’ll offer thoughtful feedback. Once I have your updates, I’ll implement them within 72 hours or less.
How do you build sites so fast?
I don’t use AI-generated designs or content. Instead, our sites are built on mobile-friendly, smart layouts inspired by proven design patterns and industry best practices. When you choose a plan, you’re getting a refined, professional template that’s tailored to fit your brand and goals.
What if my website goes down?
Websites can go down for various reasons, but a downtime event doesn’t mean your data is lost. We’ll diagnose and troubleshoot the issue to get your website back online as quickly as possible, ensuring minimal disruption and a smooth recovery.
How & Where will we communicate?
designJam provides plenty of flexibility for submitting design requests through Trello. Clients commonly make requests directly within Trello, share Google Docs, or even record a Loom video for those who prefer not to write detailed briefs. Essentially, if it can be linked or shared on Trello, it works!
Do you provide website support after the site goes live?
Yes, I provide ongoing website support after the site goes live, including maintenance, updates, troubleshooting, and improvements to ensure optimal performance and security.
I built my own website. Why should I use you?
Is there any design work you don't cover?
designJam does not support the following types of design work:
- 3D modeling
- Animated graphics (e.g., GIFs)
- Document design (e.g., medical forms)
- Complex packaging
- Extensive print design (e.g., magazines or books)
- Adobe InDesign projects
What's your mission statement?
At designJam, my mission is to help business owners run successful websites without the technical hassle. I address the gap in technical skills by ensuring websites are modern, mobile-responsive, and easy to navigate. I empower businesses to keep their online presence up to date with seamless updates and effective communication of their ongoing messages and announcements.